Refund Policy
Understanding our no-refund policy for digital educational content
Last Updated: April 10, 2025
At cuet.testknock.com, we strive to provide valuable resources to help you prepare for your CUET exam. Due to the digital nature of our products, all purchases made on our website are final and non-refundable. This policy applies to everything you buy on cuet.testknock.com, including:
Products Covered by This Policy
- Practice tests in the package
- Mock test in the package
- Personalized dashboard
- Syllabus for the subjects in the package
1Why We Can't Offer Refunds
There are two main reasons we cannot offer refunds on cuet.testknock.com:
Instant access to digital products
At cuet.testknock.com, we believe in providing immediate access to the resources you need to excel in your CUET exam. The moment your purchase is confirmed, you'll be granted access to the entire digital product package you've chosen. This includes practice tests you can take right away to gauge your understanding, downloadable study materials you can reference at your convenience, and any additional resources that come with your specific package. This instant access ensures you can begin your exam preparation journey without delay. However, it's important to remember that with this convenience comes the responsibility of making an informed decision before purchase.
Non-returnable nature of digital content
Due to the digital nature of our products, once you download or access any study materials or practice tests, we are unable to retract them from your device. This differs from physical products where returns and exchanges can be facilitated. The digital format allows for immediate use and limitless duplication on your personal devices. While this offers flexibility in how you approach your studies, it also means that after you access the content, we cannot process a refund because we cannot control what happens with the digital files once they are in your possession. We recommend thoroughly reviewing product descriptions before purchasing to ensure you understand exactly what's included in each package.
2Understanding Your Options
We understand that unforeseen circumstances may arise that might lead you to request a refund. While we cannot offer refunds due to the reasons mentioned above, we want to suggest some steps you can take:
Contact Us Before Your Purchase
If you have any doubts or questions about a product or our policy, please don't hesitate to reach out to us before making a purchase.
We're happy to help you choose the most suitable product for your needs.
Review Product Descriptions Carefully
We encourage you to thoroughly read the descriptions of each product before purchasing. The descriptions detail what's included in each package, ensuring you understand what you're buying.
3Commitment of cuet.testknock.com
We appreciate your understanding of our policy. cuet.testknock.com remains committed to providing high-quality resources to help you succeed in your CUET exam. If you have any further questions, please don't hesitate to contact us.
Contact Us
If you have any questions about our Refund Policy, please contact us:
- Email: info@testknock.com
- Phone: +91 9560443520
- Or by visiting our Contact Page